About Xenos

You come first.
Not the bill.

We exist to restore more than homes. We restore peace of mind and a sense of normal to families in crisis, and we treat every client as a neighbor in need, never a transaction.

Call (850) 681-3148Read Our Story

Xenos at a glance

  • Home base 3452 Garber Dr, Tallahassee, FL 32303
  • Our specialty Water damage restoration for families and homes
  • Formerly Associated Services Cleaning and Restoration

Photo: Joe Walsh & the Xenos crew

Our Story

Built on values handed down for generations.

Faith, honesty, integrity and self-reliance were passed down long before there was a business to run. So was hospitality: a grandmother who immigrated from Newfoundland and was welcomed into a new community, and a family home built on the site of a historic trading post, a place where strangers met to trade and build something together.

The company started out in general cleaning as Associated Services Cleaning and Restoration, then narrowed its focus to what families needed most: specialized water-loss restoration. Along the way our founder learned, sometimes the hard way, to trade confrontation for patience. That lesson shapes how we treat every homeowner, adjuster and crew member today.

Why “Xenos”?

Xenos is the Greek word for stranger, the person hospitality exists for. When disaster turns your home upside down, we show up as strangers and aim to leave as neighbors.

What we believe

Leading people in biblical love and truth.

It’s the reason we answer the phone at 2 AM, explain every step in plain language, and treat your home like it belongs to family, because to someone, it does.

How we work

Anyone can say “trustworthy.” Here’s what we do instead.

We didn’t start with adjectives. We looked at the real stories from our jobs and asked what they prove. The same patterns kept showing up.

We protect what’s entrusted to us

Gun safes, silver bars, a bag of cash, a recovered stolen van. If something important is in our hands, we take care of it.

We choose integrity when no one is watching

The right thing comes before the easy thing, whether that’s returning valuables found on a job or standing behind our word in court.

We notice what others walk past

Smoke where it shouldn’t be, an open cash drawer, a shoebox tucked under a cabinet. Small details matter when it’s your home.

We honor people in hard moments

Estate cleanouts, biohazard work, a family urn handled with care. We never forget that every property belonged to a person.

We take ownership past the job description

Searching all night for a stolen van. Calling the family. Our responsibility doesn’t end when the paperwork does.

We build trust that compounds

Most of our work comes from referrals and long relationships. Trust is earned long before the next job ever comes along.

Hospitality in a crisis

Dinner’s on us while the fans run.

Drying out a home is loud and disruptive. Fans and dehumidifiers run around the clock, and your normal routine goes out the window. So during the drying process, we send your family dinner. It’s a small thing, but it says what we mean: you’re not a work order, you’re a neighbor.

And when the work is done, we make a point of welcoming you back home, because restoration isn’t finished until life feels normal again.

A hot meal during drying

Delivered to your family while the equipment does its work.

A welcome back home

A thoughtful gesture to mark the end of the disruption.

Need over profit

When a family’s need outweighs the bill, we’ve been known to do the work for free.

Our values

Twelve things we stand on.

01

Faith & Biblical Truth

Grounded in scriptural principles.

02

Honesty & Integrity

Complete transparency in all our dealings.

03

Self-Reliance

Empowering our clients and our team.

04

Respect & Openness

Dignity for everyone, even in disagreement.

05

Commitment & Reliability

We stand by our word.

06

Servant Leadership

Leading by serving others first.

07

Fairness

Creating outcomes where everyone wins.

08

Patience & Self-Control

Stepping back and staying calm when it counts.

09

Empathy & Compassion

Understanding what you’re going through.

10

Confidence & Persistence

Moving forward, whatever the obstacle.

11

Contentment

Working from abundance, not scarcity.

12

Hospitality

Welcoming strangers and making room for people.

Our promise

Five things we’ll never do.

  • Put a transaction ahead of a person
  • Operate without fairness and integrity
  • Leave you on your own when you need us
  • Be unreachable or impersonal
  • Trade doing what’s right for profit

Joe Walsh

President, Xenos Restoration

“I’m a highly educated janitor.” Joe leads by serving first, and he’d rather earn your trust than tell you he deserves it. Our people are people before they’re employees, and they bring that same care to your home.

“Moisture problem in crawl space was an ongoing issue with our 1950’s property. Joe Walsh and his knowledgeable crew manager, Jarrod, professionally completed the job in a timely manner…”

Micki Liddell · Google Review

Something went wrong at home? Let’s talk.

Tell us what happened. We’ll give you an honest picture of what it takes, and stay with it until your home is back to normal.

Office: Mon–Fri, 9 AM–5:30 PM · Emergency line: 24/7

Call (850) 681-3148Request Service